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FAQ

Shopify Secure Checkout       Shopify secure badge

When you checkout, you will notice that you have been redirected to Shopify's Secure Checkout.  This is part of the checkout process.  ProStars does not store any credit card information.  We let Shopify and Paypal take care of the payments for us.  So when you see Shopify, just know that you're checking out through a Secure and Encrypted Payment Processing Service.

ProStar Star Banners (Personal Banners)
 
The banner(s) is(are) be printed approximately within 24-72 hours after your checkout has been completed.  Shipping will take approximately 2-3 business days, and they're shipped via USPS Priority Mail.  You will also receive an email with your USPS tracking number.  If you're ordering 5+ banners, please allow for an extra 1-2 business days to complete your order.

Please call ProStars at 251-744-2831 if you have any questions, and if your order needs to be expedited (additional charges may apply).

Artistic Renderings Information

Designs, examples, product images, printed material, printed products, proofs, digital downsized finals, other works, etc. should be considered "Artistic Renderings", because almost all of the work has been modified from it's original form(s) and/or including the photos in the banners.. This includes any previously printed Star Banners and Team Banners. Future orders should also be considered "Artistic Rendering", as most, if not all of them, will be altered from their original form(s).